hmn.plus is an AI workflow builder that helps small and medium business owners automate repetitive tasks — things like lead follow-up, reporting, customer onboarding, and invoicing. It's implemented privately in your business, not a shared SaaS.

How much time can I realistically save?

Most businesses find 10-15 hours of automatable work per week. Lead qualification alone saves 4-6 hrs/week, reporting saves 10-20 hrs/week, onboarding runs 30-50% faster, and invoicing gets you paid 3-5 days sooner. These estimates are based on hmn.plus client implementations and industry benchmarks for small businesses with 5-50 employees.

Do I need technical skills?

No. You describe what you need in plain English and the AI agent builds it for you. No coding, no complex setup. If you can explain a process, you can automate it.

What is the difference between the Agentic OS and a Freedom Map?

The Agentic OS is the workflow builder itself — it's what you use to build and run automations. The Freedom Map is a strategic session we do first to help you figure out which workflows to automate and in what order. You can start with either one.

Where is hmn.plus based?

Founded in Christchurch, New Zealand. We serve small and medium businesses across New Zealand, Australia, the US, the UK, and Canada. The Agentic OS works with the tools you already use regardless of location.

How does the inquiry process work?

Send us a message through the contact form or email hello@hmn.plus. We'll have a short conversation about your business, recommend whether to start with a Freedom Map or jump straight into building, and go from there. No pressure, no obligations.

How is the Agentic OS different from OpenClaw?

OpenClaw is an open-source AI agent framework focused on developer tooling. The hmn.plus Agentic OS is a complete, done-for-you operations system built for business owners — not developers. It includes a built-in Strategist that diagnoses your bottlenecks before anything gets built, runs privately on your infrastructure so your data never leaves your environment, and connects directly to the tools you already use like Gmail, Google Sheets, Stripe, and ClickUp. Where OpenClaw gives you building blocks, the Agentic OS gives you a working system — strategy, automation, and self-healing workflows in one package.

Terms of Service

Last updated: April 20, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Ramirez Holdings Limited, trading as HMN.Plus ("we", "us", or "our"), governing your access to and use of the hmn.plus website, platform, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of the Service

HMN.Plus is a software-as-a-service platform that provides AI-powered business automation tools, including but not limited to:

Workflow automation across business applications
AI agent assistants that act on your behalf within connected services
Organisation structure and role management
Integration with third-party services such as Google Workspace (Gmail, Calendar, Drive, Contacts)
Website and brand analysis during onboarding

3. Account Registration

To use the Service you must create an account. When you register, you agree to:

Provide accurate, current, and complete information
Maintain the security of your account credentials
Accept responsibility for all activity that occurs under your account
Notify us immediately of any unauthorised use

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

4. AI Automation and Data Processing

The Service uses artificial intelligence and automated systems to perform tasks on your behalf. By using the Service, you acknowledge and agree that:

Authorised actions: AI agents will only perform actions within the scope of permissions you explicitly grant. You may revoke permissions at any time.
Data inputs: The Service may process data from your connected accounts (e.g. emails, calendar events, documents, contacts) solely to execute the automations you configure.
No training on your data: We do not use your business data, connected account data, or automation content to train AI models. Your data is processed only to deliver the Service to you.
Your choice of AI provider: HMN.Plus does not maintain its own service agreements with AI/LLM providers. You select which AI provider to use (e.g. Anthropic, OpenAI, Google Gemini) through your account settings. Your use of any AI provider is governed by your own agreement with that provider, and you are responsible for reviewing their terms and data handling policies.
Accuracy: AI-generated outputs may contain errors. You are responsible for reviewing and approving actions before they are executed where the Service offers review steps, and for the consequences of fully automated actions you enable.
Website analysis: During onboarding, the Service may fetch and analyse publicly available information from your website (e.g. brand colours, logos, company name) to personalise your workspace. This data is derived from public sources only.

5. Third-Party Integrations

The Service connects to third-party platforms via OAuth and API integrations. When you connect a third-party account:

You grant us permission to access and act within those services on your behalf, limited to the scopes you approve
You remain bound by the third party's own terms of service
We are not liable for changes, outages, or data loss caused by the third-party service
You may disconnect any integration at any time through your account settings, which immediately revokes our access

6. Your Data

You retain all ownership rights to the data you provide or that is processed through the Service ("Your Data"). You grant us a limited licence to use Your Data solely to operate and improve the Service for you. We will:

Not sell Your Data to third parties
Not use Your Data for advertising purposes
Delete Your Data upon account termination, subject to any legal retention requirements
Provide data export upon request

For full details on how we handle personal data, see our Privacy Policy.

7. Third-Party Data You Process

You may use the Service to process data belonging to your own customers, employees, contacts, or other third parties ("End-User Data"). When you do so:

You are the data controller: You determine what End-User Data is processed and are responsible for ensuring you have a lawful basis to do so (e.g. consent, legitimate interest, or contractual necessity)
We are the data processor: We process End-User Data solely on your instructions and to deliver the Service. We do not independently access, use, or share End-User Data for our own purposes
Your obligations: You must comply with all applicable data protection laws when using the Service to process End-User Data. You must not use the Service to process End-User Data in ways that violate those laws or your obligations to the individuals concerned
AI processing: End-User Data processed through automations may be sent to the AI provider you have selected, as described in Section 4. You are responsible for ensuring your use of a third-party AI provider to process End-User Data complies with your obligations to those individuals
Data Processing Agreement: If your compliance obligations require a formal DPA, contact us at hello@hmn.plus

8. Subscriptions and Billing

Certain features of the Service require a paid subscription. By subscribing, you agree that:

Subscriptions are billed in advance on a recurring basis (monthly or annual) unless otherwise stated
You authorise us to charge your chosen payment method for all applicable fees
Prices may change with 30 days' written notice; continued use after the change constitutes acceptance
You may cancel at any time; access continues until the end of the current billing period
Refunds are provided at our discretion, except where required by law

Payment processing is handled by Stripe. Your payment information is transmitted directly to Stripe and is not stored on our servers.

9. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation
Send unsolicited bulk communications (spam) through connected services
Automate actions that violate the terms of connected third-party platforms
Attempt to gain unauthorised access to the Service or its infrastructure
Reverse-engineer, decompile, or disassemble any part of the Service
Interfere with or disrupt the integrity or performance of the Service
Use the Service to harm, harass, or defraud others

We reserve the right to suspend or terminate your access for violations of this section.

10. Intellectual Property

The Service, including its design, code, features, documentation, and branding, is owned by Ramirez Holdings Limited and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or branding. You may not copy, modify, distribute, or create derivative works of the Service.

11. Limitation of Liability

To the maximum extent permitted by law:

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied
We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or complete
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
Our total liability for any claim related to the Service is limited to the amount you paid us in the twelve months preceding the claim

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including under New Zealand consumer protection legislation.

12. Indemnification

You agree to indemnify and hold harmless Ramirez Holdings Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

Either party may terminate this agreement at any time:

By you: Delete your account through your account settings or contact us at hello@hmn.plus
By us: We may suspend or terminate your access immediately if you breach these Terms, or with 30 days' notice for any other reason

Upon termination, your right to use the Service ceases immediately. We will retain Your Data for 30 days following termination to allow for export, after which it will be permanently deleted unless we are legally required to retain it.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of New Zealand. This does not affect any mandatory consumer protection rights you may have under the laws of your country of residence.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you may close your account before the changes take effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:

hello@hmn.plus

Ramirez Holdings Limited
Christchurch, New Zealand

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